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Support Contracts


Minimize user downtime and reduce the cost of on-site technical support through annual support agreements. Omaha PC Support provides on site hardware and software support agreements. We provide a 6-8 hrs response time

The Annual Support Contract includes:
Installation of service packs, patches or updates Installation of new programs directly related to running your business Telephone, On-Site and Dial-Up Tech Support for office staff End user assistance for daily/weekly data Backup Data restoration services in the event the file server or a computer crashes. Maintain network clients Setup and support of network printers Covers problems arising from data corruption Installations of operating systems such as Window Covers any computer related problems directly associated with running your business

The Annual Support Contract DOES NOT include (CHARGES APPLY):
Does not cover any replacement parts. Any computer, printer or parts that requires replacing are billed separately. Labor to re-search for the right product and installation are covered. Does not cover any computer equipment not listed under the service contract. Any hardware support services not covered under this contract are available from Omaha PC Support on a time and material basis (Click here to see current rate) Does not cover any entertainment software


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